Effective Date: July 2026
Welcome to RYDOVO. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose and safeguard your information when you use the RYDOVO Rider App, Driver App and our Website.
Information We Collect
We may collect the following information:
- Full Name
- Mobile Number
- Email Address
- Profile Photo
- Live GPS Location
- Pickup and Destination Locations
- Ride History
- Device Information
- Payment Information (where applicable)
- Driver License Details
- Vehicle Information
- Identity Verification Documents (Drivers)
How We Use Your Information
Your information is used to:
- Provide ride booking services
- Connect riders with nearby drivers
- Process payments
- Verify driver identities
- Improve service quality
- Provide customer support
- Prevent fraud
- Ensure rider and driver safety
- Comply with legal requirements
Location Permission
RYDOVO uses location data to:
- Find nearby drivers
- Navigate rides
- Calculate fares
- Improve ride accuracy
- Track ongoing trips
Location access may continue while the app is running during active rides.
Camera Permission
Camera access may be required for:
- Uploading profile pictures
- Uploading driver documents
- Identity verification
Storage Permission
Storage permission is used for:
- Selecting profile photos
- Uploading required documents
Notifications
We use push notifications for:
- Ride requests
- Ride updates
- OTP verification
- Promotions (optional)
- Important service announcements
Information Sharing
We do not sell your personal information.
Information may be shared with:
- Riders and Drivers during trips
- Payment partners
- Government authorities when legally required
- Service providers assisting our operations
Data Security
We implement industry-standard security measures to protect your information against unauthorized access, alteration and disclosure.
Data Retention
We retain user information only as long as necessary for operational, legal and security purposes.
Children's Privacy
RYDOVO services are intended for users aged 18 years or older.
Changes to this Privacy Policy
We may update this Privacy Policy periodically. Continued use of the Service after updates indicates acceptance of the revised policy.
Contact Us
RYDOVO
Website: https://www.rydovo.com
Email: info@limtechno.com