Effective Date: 30 June 2026
Privacy Policy for RYDOVO
RYDOVO ("we", "our", or "us") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use the RYDOVO mobile application and related services.
By using the RYDOVO app, you agree to the collection and use of information in accordance with this Privacy Policy.
1. Information We Collect
We may collect the following information:
Personal Information
- Full Name
- Mobile Number
- Email Address (if provided)
- Profile Photo (optional)
Location Information
RYDOVO collects your device location to:
- Find your current pickup location
- Calculate routes and fares
- Match you with nearby drivers
- Provide live ride tracking
- Improve navigation and ride experience
Location may be collected while the app is running or during an active ride.
2. Device Information
We may collect:
- Device Model
- Operating System
- Device Identifier
- IP Address
- Crash Logs
- App Performance Data
3. Payment Information
If online payments are supported, payment transactions are securely processed through third-party payment providers.
RYDOVO does not store your complete debit card or credit card details.
4. How We Use Your Information
We use collected information to:
- Create your account
- Provide ride booking services
- Match riders with drivers
- Process payments
- Improve app performance
- Prevent fraud
- Provide customer support
- Send ride updates and notifications
5. Sharing of Information
We may share limited information with:
- Drivers assigned to your ride
- Payment gateway providers
- Government authorities when legally required
- Service providers assisting in app operations
We never sell your personal information.
6. Notifications
RYDOVO may send:
- Ride Updates
- OTP Verification
- Booking Status
- Promotional Notifications (optional)
You can disable promotional notifications from your device settings.
7. Data Security
We implement industry-standard security measures to protect your personal information from unauthorized access, disclosure, or misuse.
However, no method of electronic storage is completely secure.
8. Data Retention
We retain your information only as long as necessary to:
- Provide our services
- Meet legal obligations
- Resolve disputes
- Prevent fraud
9. Children's Privacy
RYDOVO is not intended for children under 18 years of age.
We do not knowingly collect personal information from children.
10. Third-Party Services
Our application may use third-party services including:
- Google Maps
- Firebase
- Google Play Services
- Razorpay (if enabled)
- MSG91 (OTP)
- Google Analytics (if enabled)
These services have their own privacy policies.
11. Your Rights
You may:
- Access your personal information
- Update your profile
- Request account deletion
- Contact us regarding your privacy
12. Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
Any changes will be posted on this page with an updated Effective Date.
13. Contact Us
If you have any questions regarding this Privacy Policy, please contact:
RYDOVO
Email: info@limtechno.com
Website: https://rydovo.com